Gosh, where to begin... THANK YOU first of all. What an incredible team of people! Among the many impressive happenstances of Mr. Sprake's programs, and the wonderful quality & calibre of his guests and speakers, is that the ANSWERS you need take on a whole shape on their own! An incredible inner journey also takes place, as your answers form... *from the heart* ... where the soul of business and any relationship begins. You & your team have helped me see where I need clarity & focus in our business, namely: applying systems and technology, and doing this in a heart-focused way! I am still processing these many amazing insights. If I may use the word blessing, in the most universal meaning of that word! I deeply thank you for these blessings. - Deborah